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Is Workforce Engagement a Soft Skill?

Posted Workforce Engagement

Many times I have heard workforce engagement defined as a soft management skill or one of those touchy feely areas. These comments are often times framed next to hard skills, whatever they are. Many times these hard skills are about control processes, procedures, six sigma tolerances, hard bottom line numbers, sometimes even sales. The truth… Read More

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Workforce Engagement is Slipping Again

Posted Workforce Engagement

Gallup announced today that their engagement index which had been growing to above 33.0% for the last couple months has slipped to 32.7% in May. I’m wondering what there is to celebrate about 33.0% of the workforce being engaged? Does anyone think a workforce engagement level of somewhere in the 30’S is OK? What does… Read More

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Your People are Your Market Advantage

Posted Excellence, Inspiration

What sets the high performing companies apart from those just wishing and hoping? I listened to a very good CD recently that said that the differentiation is marketing. Perhaps that’s true and marketing is clearly critical. However does marketing grow out of the ground, can you pick it from a tree or pull it out… Read More

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Beliefs Define Organizational Culture

Posted Alignment, Culture Change

The culture of any organization is set by the leaders/founders and can adjust over time based on changes in leaders and changes in beliefs. This applies to for profit companies, nonprofit organizations, governmental organizations, religious organizations, fraternal organizations and on and on. Every collection of people organized for some purpose is impacted by the beliefs… Read More

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Leaders Have a Big Impact

Posted Leadership Development, Motivation

A recent study by management development company DDI indicated that 6 of 10 employees say that their manager’s words or actions leave them feeling bruised. The findings suggest that many bosses while trained in business and decision making strategies lack basic interpersonal skills. The survey results go on to say that 7 in 10 workers… Read More

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